top

Version 2.3.0 Upgrade FAQs

smarter, faster integration software


top

Upgrading to Flow version 2.3.0

Find out answers to Frequently Asked Questions about Flow 2.3.0 upgrades here.
For upgrade support please contact your Flow partner or consultant directly.

 

Q. Are there any new system requirements for upgrading to Flow 2.3.0?
A.
The minimum system requirements for Flow software remain the same:

  • 1 GHz 32-bit (x86) or 64-bit (x64) processor
  • 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
  • 0.5 GB available HD space

Q. Are there any advantages to upgrade?
A.
Flow version 2.3.0 is a more stable, robust release. Details of the new release key benefits are on our blog and news

Q.How much does it cost to upgrade?
A.
Flow Version 2.3.0 release is available to all existing active client sites. Upgrade may take approximately two hours, depending on your current configuration. Further cost information is available from your software provider or Flow Software.

Q. Can I upgrade to Version 2.30 directly, from a much older version of Flow?
A.
If you are currently using a Flow version below 2.2.6, your upgrade will require a staged approach, to ensure that all aspects of Flow continue to work correctly. This is another good reason to upgrade now, rather than wait until the next release. Please discuss directly with your Flow partner or consultant prior to upgrade.

Q. How should I prepare for upgrading Flow software?
A.
Your Flow consultant will prompt you to perform backups prior to upgrade.

Q. When will the upgrade be available?
A.
Flow Version 2.3.0 is available from Tuesday 1 June 2010.

Q. How should I upgrade my Flow software to version 2.3.0?
A.
You can select the best upgrade process for your situation:

  • If you have a Flow partner we encourage you to use their services to complete this upgrade, as they are familiar with your configuration.
  • If you have a Flow implementer in your business, they may be able to carry out the upgrade in consultation with Flow Software.
  • You can schedule your upgrade with Flow right now.

Q. I have actions that are running all the time. When should I carry out the upgrade process?
A
.
We will schedule a suitable time to upgrade, in consultation with your business. You should allow approximately two hours to complete the upgrade. Once complete, we will work with you to ensure that all transactions are processed.

Q. How long is the upgrade offer available?
A.
Flow Version 2.3.0 will be available until the next major release of Flow software.

Q. What if we have bought a previous version Flow in the last two months?
A.
Talk to your solution provider or Flow Software, if you have just recently purchased and installed Flow, to discuss upgrade costs and relevant rebates.

Q. How will upgrading Flow software effect my current Flow configurations? 

A. Existing Flow configurations will continue to work within Flow Version 2.3.0. This is a great opportunity to review existing configurations and take advantage of new features.

Q. What if I choose not to upgrade to Release 2.3.0?
A.
Flow will continue to support Flow software versions 2.2.8 and above until the next major release. We recommend upgrading to the latest release to get the most from your integration software, while avoiding a more complex upgrade at a later stage.

Q. Who should I contact if I have further questions about upgrading Flow?
A
.
If your business solution provider is your Flow supplier, contact them first. Alternatively contact Flow Software and we will put you in touch with the right people.

 

Contact us to arrange your upgrade today, or if you have a further question.

When you Enquire with Flow

We aim to respond to all enquiries within 24 business hours.

Information submitted here will only be used to contact you.

Please refer to our Privacy Policy for further information.

Call 0800 NZ FLOW (0800 69 3569) to talk directly to a consultant.

Contact Form
  1. Email Phone

base