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“Flow explained the process properly, and we were pleased that it didn’t take as long as we had expected. Nothing was too hard or a problem. That was a big thing for us; the after sales service.”

Sjoerd Dykstra
Owner Operator
Hessels Poultry Farm

Flow Support Services

smarter, faster software integration


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Once operational, Flow requires minimal support. For customers who have us configure and implement, we ensure that implementation is well planned, and testing is comprehensive. If you do require support, the team knows our customer sites well, so they are there to minimize your issues and reduce downtime.

 

Accessing Support

Flow Support ServicesOnline Support Ticket System
Log your support ticket in the online Flow system to get a prompt response from our support team.

Email for Support
Email our team to request support. A support ticket will be generated and the team will respond.

Phone for Support
Call our team during business hours to request urgent support and get help directly.
Phone: +64 9 476 35369
Days: Monday-Friday
Times: 8.30am - 5.00pm

Delivery of Support

Flow Knowledge Base
You can log in to browse our extensive and ever-growing Knowledge Base for solutions.

Remote Access
Flow can make support a breeze with access to the server hosting your Flow license. Our team can remotely identify, assess and resolve support issues. Remote access uses safe, secure methods, so you can have confidence in this great support option.

Onsite Support
Consultants can be made available to businesses onsite by arrangement. Contact us to discuss onsite options.

Enquire about Flow Support Services

When you Enquire with Flow

We aim to respond to all enquiries within 24 business hours.

Information submitted here will only be used to contact you.

Please refer to our Privacy Policy for further information.

Call 0800 NZ FLOW (0800 69 3569) to talk directly to a consultant.

Contact Form

  4. Email Phone

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