Warehouse Stationery chooses Flow to streamline delivery operations

30 July 2010


Flow integrates order pick operation for distribution Warehouse Stationery offers the flexibility of “Click, Call and Come In” to all of its customers, whether consumer or business. Successful development of the direct delivery channel has increased the need for an efficient order fulfilment process. As part of a major project in this area, Warehouse Stationery chose Flow to resolve the challenge of seamlessly integrating the order pick operation with physical distribution to customers. *The result: An automated process supporting accurate delivery, hand-in-hand with courier compatible integration.* Flow manages large quantities of data Flow grabs data from a bespoke ERP system and generates address-validated courier labels and packing slips. Creation of manifest reports completes the seamless connection to the courier company. This functionality provides efficiencies to a national network of four Warehouse Stationery fulfilment centres. Warehouse Stationery receives nightly delivery activity consolidation reports assisting in the management of delivery costs. Flow’s ability to manage large quantities of data over several sites delivers a seamless system. With such a large operation, alleviating downtime is critical, so Flow provides effective monitoring processes to alert users of any operational issues. Ongoing support throughout the testing and implementation phases have minimised faults. Warehouse Stationery can already see the potential for Flow to be utilized in additional ways to streamline operations, and Flow looks forward to working further with this quick-thinking client, focussed on delivering further customer benefits through business excellence. About Warehouse Stationery Warehouse Stationery has changed the face of the traditional stationery market in New Zealand. With their multi-channel “click, call and come in” offer, customers can purchase all their office furniture, technology, stationery and art and craft requirements in one location, under one roof or online. With 47 stores nationwide and a fully transactional website, Warehouse Stationery sell a diverse range of over 7000 products at great value prices, across a wide range of categories for home and office needs. www.warehousestationery.co.nz 0800 222 246 ShareThis

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Flow integrates order pick operation for distribution

Warehouse Stationery offers the flexibility of “Click, Call and Come In” to all of its customers, whether consumer or business. Successful development of the direct
delivery channel has increased the need for an efficient order fulfilment process.

As part of a major project in this area, Warehouse Stationery chose Flow to resolve the challenge of seamlessly integrating the order pick operation with physical distribution to customers.

The result: An automated process supporting accurate delivery, hand-in-hand with courier compatible integration.

Flow manages large quantities of data

Flow grabs data from a bespoke ERP system and generates address-validated courier labels and packing slips. Creation of manifest reports completes the seamless connection to the courier company. This functionality provides efficiencies to a national network of four Warehouse Stationery fulfilment centres.

Warehouse Stationery receives nightly delivery activity consolidation reports assisting in the management of delivery costs. Flow’s ability to manage large quantities of data over several sites delivers a seamless system.

With such a large operation, alleviating downtime is critical, so Flow provides effective monitoring processes to alert users of any operational issues. Ongoing support throughout the testing and implementation phases have minimised faults.

Warehouse Stationery can already see the potential for Flow to be utilized in additional ways to streamline operations, and Flow looks forward to working further with this quick-thinking client, focussed on delivering further customer benefits through business excellence.

About Warehouse Stationery

Warehouse Stationery has changed the face of the traditional stationery market in New Zealand. With their multi-channel “click, call and come in” offer, customers can purchase all their office furniture, technology, stationery and art and craft requirements in one location, under one roof or online. With 47 stores nationwide and a fully transactional website, Warehouse Stationery sell a diverse range of over 7000 products at great value prices, across a wide range of categories for home and office needs.

www.warehousestationery.co.nz
0800 222 246

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